Stakeholder Identification

Stakeholder Identification

Stakeholder identification

Type of Stakeholders Area of Focus Communication Channel Communication frequency
CLC Employees Operational performance, wages and welfare, Labor Relations, Safety and health, work environment, Human resource development, Career development, Legal compliance Department/factory meeting Weekly/Monthly
Internal publication Bimonthly
Labor conference Quarterly
Welfare committee Semiannually
CSR report Annually
Improvement proposal
Official website
Training courses and propaganda activity
Grievance mailbox and hotline
Aperiodically
CLC Customers Operational performance, Corporate governance, Product quality, Consumer rights and interests, Price and delivery time, Legal Compliance, Product health and safety, Social responsibility, Product innovation and development, Environmental sustainability CSR report Annually
. Customer satisfaction survey
Innovative technical description
Business description
Customer compliant E-Management system
Customer service hotline
Official website
Aperiodically
CLC Suppliers Operational performance, Fair and reasonable trade, Supply chain management, Environmental protection and Industrial safety, Legal compliance, Green procurement, Energy consumption situation, Technical innovation, Procurement guidelines, Supplier’s CSR specification and system establishment Supplier audit and evaluation meeting Annually
2. Suppliers’ visits
Supplier meeting
Aperiodically
CLC  Government Corporate governance, Legal compliance, Environmental protection and Industrial safety, Greenhouse gas reduction, Fair competition, Social welfare Participate in official activities
Comply with legal policy
Forums
Documents
Reply to competent authority’s inquiry and explain
Participate in information disclosure and transparency evaluation
Aperiodically
CLC Shareholders/ Investors Operational performance, Innovative R&D, Product quality, Financial performance, Dividend policy, Corporate image, Corporate governance, information disclosure, Salary and bonus Financial Statements Quarterly
Annual report
Shareholders' meeting
Annually
4Investor Conference
Investor Related meetings
Spokesman and Shareholders’ contacts
Reply the phone/email inquiries
Disclose information on company website or MOPS (Market Observation Post System)
Aperiodically
CLC Media Operational performance, Product marketing, Corporate image, Society responsibility Press conference
Advertisement
News release
Spokesman hotline
Aperiodically
CLC Local Residents Environmental protection, Pollution Prevention and Control, Social welfare, Public safety, Green product, Energy Saving and Carbon reduction Dedicated contacts handle external communication
Provide factory tour
Participate in local social welfare activities
Aperiodically
CLC NGO Greenhouse gas reduction, Pollution Prevention and Control, Environmental protection and Industrial safety, Climate change, Ecological Conservation, Hazardous substance emissions, Consumer protection, Product quality and safety, 、Educational factory tour, Legal compliance, Green product, Energy consumption situation, Social welfare CSR report Annually
Government information reporting system
Dedicated environmental safety and health unit handles communication and coordination
Participate in environmental forum
Email and telephone
Aperiodically

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